How Refunds Work Here

We want you to feel good about every purchase you make on beast-ai.site. If something goes wrong, we'd rather fix it than leave you frustrated. Here's exactly how our refund process works.

Eligibility

Refund requests are considered when a paid plan or feature doesn't perform as described. If you ran into a technical issue on our end that we couldn't resolve, or you were charged in error, you're likely eligible. We review each case individually — there's no blanket approval or blanket denial.

Request Window

You have 14 days from the date of purchase to submit a refund request. Requests that come in after that window are generally outside what we can process, though we'll always take a look at unusual circumstances.

What's Not Covered

A few situations fall outside our refund scope:

• Subscriptions that have already been used for a full billing cycle
• Requests based on a change of mind after the 14-day window closes
• Accounts that violated our Terms of Service
• One-time add-ons or credits that have already been applied to your account

We know that list isn't fun to read, but being upfront about it saves everyone time.

How to Request a Refund

Getting the process started is simple. Reach out through our support channel with your account email, the date of purchase, and a brief description of the issue. The more detail you share, the faster we can move. Our team typically responds within 2–3 business days.

After You Submit

Once we review your request, we'll let you know the outcome by email. Approved refunds are returned to the original payment method. Processing time on the payment side can vary depending on your bank or card provider — usually between 5 and 10 business days after approval.

Still Have Questions?

If anything here is unclear or your situation doesn't quite fit the scenarios above, just reach out. We're real people on the other end, and we're happy to talk it through with you.